Frequently Asked Questions
Everything you need to know about our premium bathroom and kitchen panels.
Are wet wall panels fully waterproof?
Yes, our panels are 100% waterproof when installed correctly with the appropriate trims and silicone sealant, making them ideal for showers, bathrooms, and wet rooms.
Can I install these panels over existing tiles?
Absolutely. Our wall panels are designed for easy installation and can be fitted directly over existing tiles, provided the surface is relatively even and clean.
How do I clean and maintain my wall panels?
Maintenance is simple. Just wipe the panels down with a soft cloth and warm, soapy water. Avoid using abrasive cleaners or bleach, as these can damage the decorative surface.
What is your standard delivery timeframe?
We typically process and dispatch orders within 2-3 working days. Delivery times vary by location, but most customers receive their panels within 5-7 business days.
What is your return policy for damaged items?
Please inspect your delivery immediately. If any panels are damaged during transit, notify us within 48 hours of receipt with photos, and we will arrange a replacement at no extra cost.
Do you offer samples before I commit to a full order?
Yes, we offer a sample service so you can see the color, texture, and quality of our panels in your own home before making a final purchase.